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Privacy policy

PRIVACY POLICY

We are committed to protecting your privacy online.

E-NEWS MAILING LIST

We asked you to send us your name and email address so that we may subscribe you to our e-news mailing list. We use this information exclusively to send you information about events and news relating to the artist Jack Vettriano and Jack Vettriano Publishing Limited.

Unless you have informed us that you do not wish to receive further information, we may continue to send you direct mail. If you do not wish to receive further emails about our events and news, please contact us at: info@jackvettriano.com

CUSTOMER DETAILS / YOUR PERSONAL INFORMATION

We collect personal information in order to deliver the products and service you want, administer our business, provide customer service and be able to communicate special offers unless you have chosen not to receive such offers.

The information we collect may include:

Information you provide when you purchase products from us.
Technical information such as your IP address, your computer’s operating system, your browser type and the path you take through our website.
Financial information provided by you in connection with your purchase such as payment card details is not stored once the transaction has been completed.
We use your personal information to:
Process your purchase and arrange delivery
Deliver your purchases to you
Prevent Fraud
Confirm you orders
Respond to your customer service requests
Inform you of relevant special offers if you have given us permission to do so
We do not sell, rent or disclose personal information to others
We do not disclose personal information to Third Party Service providers except in the following situation:-

THIRD PARTY SERVICE PROVIDERS

Orders for framed posters and prints are periodically fulfilled on our behalf by our nominated framing company. We also use third party courier companies to deliver your orders. Both have access only to the information needed to perform their respective function, but are obligated not use it for any other purposes.

We do not share or sell your personal information to others.

YOUR RIGHTS UNDER THE GDPR

The GDPR provides the following rights for individuals:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

DATA RETENTION

We will retain your data for 6 years from the end of the last company financial year they relate to.

COMPLAINTS ABOUT YOUR PERSONAL DATA

You have the right to lodge a complaint with the Information Commissioner if you consider that, in connection with personal data relating to you, there is an infringement of the GDPR.