Our posters, canvas prints and framed mini prints are despatched by our own company Jack Vettriano Publishing Limited. Posters are despatched rolled in acid free tissue paper and packed in a postal tube. All other items are despatched in specially made boxes.
Packing and delivery of orders for Limited Edition Prints, is also handled in house by our own company.
Our unframed Limited edition prints are presented mounted and acetate wrapped with a Certificate of Authenticity placed on the reverse and are packed and despatched flat. Framed limited edition prints are despatched in foam packed boxes. All orders are despatched by a trackable courier service.
Open edition items such as cards, posters and canvas prints are usually dispatched within 5 working days. Unframed limited edition prints are usually available to be dispatched within 5 working days but orders for framed prints may take up to 28 days to process. You will be kept advised of progress with the completion of your order and advised of the delivery date once it has been scheduled.
If you require a Fast-Track service, please contact us with the details of your requirements and we will see whether we can arrange an Express service for you. There would be an additional charge for an Express service of between 25%-50% of the value of your order.
Orders being exported out of the European Union are free of VAT (UK Sales Tax).
All orders are subject to delivery or shipping charges with the exception of gift vouchers. Delivery charges are calculated on the basis of the weight of the product being despatched and wherever possible, we have subsidised these costs as much as we can. If you have any queries about your delivery or shipping charges, email us at: firstname.lastname@example.org